Crisp
Live chat and support for early-stage startups
Crisp is a live chat and customer messaging platform with a generous free tier (2 agents, unlimited conversations). Add a chat widget to your site, manage support tickets, set up a knowledge base, and automate responses with bots. Popular with early-stage startups as an affordable Intercom alternative. Paid plan starts at €25/month.
Best for
Use when
You want live chat on your product without paying Intercom's steep prices. Crisp's free tier handles most early-stage support needs.
Skip when
You have heavy support volume needing advanced ticket routing, SLAs, or enterprise workflows. Use Freshdesk or Zendesk at that stage.
Fully accessible. Free tier is genuinely usable for early-stage support — no credit card required.
Alternatives
Intercom, Freshdesk, Zendesk, Tawk.to